Crucial Conversation®
Based on 25 years of research, Crucial Conversations® trains individuals on how to willingly and effectively discuss ideas in a way that leads to virtually everyone buying into the decisions-creating broad alignment, maximizing synergy, and ensuring commitment to the best ideas.
Skills taught have been proven to deliver significant improvement in areas such as:
Performance – talk honestly and openly no matter how delicate the topic.
Productivity – eliminate resistance and act with conviction when making decisions.
Teamwork – reach agreement on how to work together and treat other teammates.
Change management – agree with others on and follow through with difficult changes.
Quality – develop productive processes that are eagerly implemented.
Relationships – work through differences with others and strengthen relationships.
Safety – discuss violations and solutions without finger-pointing or resentment.
Diversity – willingly and ably discuss diversity problems face-to-face and in the moment.
Meetings – speak up when things get off track and suggest how to improve them.
Find out how you can improve your team’s soft skills in handling with high-stake issues-to facilitate rapid problem-solving and improved results. Call us today for a frank discussion on how we can help you achieve this.
LEADERSHIP RESOURCES (MALAYSIA) SDN BHD
TEL: 603 7958 6418
FAX: 603 7955 2589
EMAIL: info@learedshipresources.my
WEB: www.leadershipresources.my
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